oribetPrivacy Policy
This page describes what we collect when you use oribet and how we keep that data protected. We recognise that when you create an account, fund your wallet via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, place a sportsbook wager on Liga 1 or Piala AFF, or join a live-dealer table, you share personal information with us. Our privacy commitments set out how we store, process, and protect that information.
We at oribet collect personal data only to operate your account, verify your identity, process payments, detect fraud, and comply with regulatory obligations. We do not sell your data. We do not share your betting history or account balance with third parties except where required by law. We maintain technical and organisational controls to prevent unauthorised access, alteration, or disclosure.
Our data protection practice reflects our jurisdiction-restricted service model. We operate under local legal frameworks and respond to regulatory requests from authorities in supported jurisdictions where we maintain registered partnerships.
What We Collect and Why
Account Registration and Identity Verification
When you create an oribet account, we collect your full name, date of birth, email address, phone number, and government-issued identity document (e.g. KTP). We require this information to verify your identity, confirm your age and jurisdiction eligibility, and establish your account. Our account verification process typically completes within one business day. During public holidays—Idul Fitri, Idul Adha, Imlek, Nyepi—processing may extend by one additional day due to regulatory delays. We retain your identity documents securely and do not display them in your account dashboard. You may request a copy of the documents we hold at any time via our support team.
Payment Information and Transaction History
We collect payment details when you deposit or withdraw funds. If you use DANA, e-wallet, mobile banking, local payment, or online payment, we receive your transaction confirmation from the payment provider but do not store your full payment account credentials. If you use bank transfer via e-wallet, mobile banking, local payment, or online payment, we record your account holder name and bank reference number. We keep complete records of your deposit and withdrawal history, including amounts, timestamps, and payment method, for fraud detection and regulatory reporting. These records are retained for a minimum of five years or as required by local financial regulations.
Betting and Gaming Activity
We collect records of every wager you place on sportsbook markets, live-dealer tables, slot games, and esports. We record your bet amount, outcome, settlement time, and any promotional credit applied. We do not share this betting history with third parties. We use this data internally to detect unusual patterns (e.g. unusually large wagers, rapid-fire betting that may indicate account compromise) and to personalise your experience—such as remembering your preferred table limits or game categories. Your betting history remains your own and is used solely to operate your account and meet regulatory obligations.
Device and Network Information
We collect your IP address, device type, operating system, and browser identifier when you access oribet. We use this information to authenticate your session, prevent account takeover, and detect fraud. We do not track your location with GPS; instead, we infer jurisdiction eligibility from your IP address. If you access oribet from an IP address outside a supported jurisdiction, your account access may be restricted. We also collect network and performance data to troubleshoot technical issues—such as page load times and connection errors during live-dealer sessions.
Your Rights and Our Commitments
How We Use Your Data
We at oribet use your personal data for five main purposes: account operation (managing your wallet, settling bets, processing withdrawals); identity and age verification (confirming you meet jurisdiction requirements); fraud prevention (detecting suspicious activity and account compromise); regulatory compliance (responding to financial intelligence requests and local authority inquiries); and technical support (diagnosing connection issues and account problems). We do not use your data for marketing purposes or automated decision-making that would significantly affect you without human review.
Third Parties and International Transfer
Our servers and payment processors may operate outside your jurisdiction. When you fund your oribet account via DANA, e-wallet, mobile banking, local payment, online payment, or bank transfer, the payment processor handles your transaction in accordance with their own privacy policies. We remain responsible for your data security even when stored or processed abroad. We do not disclose your personal data to marketing partners, data brokers, or aggregators. We share data with regulatory authorities, financial intelligence units, and law enforcement only when legally required. We also share limited data with fraud detection services and payment processors to prevent financial crime.
Cookies and Automated Tracking
We use cookies to keep you logged into oribet, remember your language preference, and analyse how you navigate the site. We do not use cookies for cross-site tracking or behavioural advertising. Cookies set by our analytics partner help us understand page performance and user flow—for example, which sportsbook markets or live-dealer tables attract the most traffic. You may disable cookies in your browser settings, though this may impair your oribet session experience.
Data Retention and Deletion
We retain your account data for as long as your oribet account remains active. If you close your account, we delete personal data within 90 days, except where regulatory or legal obligations require us to keep records longer. We retain betting history and payment records for a minimum of five years for regulatory and tax compliance. You may request account closure at any time via our support team.
Contact oribet
If you have questions about how we handle your data, wish to access, correct, or delete your personal information, or wish to lodge a privacy complaint, contact our oribet support team via live chat, email, or phone during business hours. We respond to data subject requests within 14 business days. For complaints, you may also reach out to local data protection authorities in Jakarta, Surabaya, Bandung, Medan, or Semarang.